We have migrated to a new support system. You can access your old tickets here

Techjoomla Forum

  1. CEP Eivissa
  2. JTicketing
  3. Tuesday, 09 October 2018

I've installed jticketing and everything went perfect but then I restored an akeeba bakcup of my site where I didn't have jticketing installed and I receive this error when I try to install it again:

JInstaller: :Install: Error SQL Unknown column 'payment_gateway' in '#__vendor_client_xref'
Extension Update: SQL error processing query: DB function failed with error number 1054
Unknown column 'payment_gateway' in '#__vendor_client_xref'

ALTER TABLE `#__vendor_client_xref` ALTER COLUMN `payment_gateway` SET DEFAULT 'NULL';

Package Install: There was an error installing an extension: com_tjvendors.zip

I've tried it in two development sites and I receive the same in error in both sites. When I look at the dbase structure, vendor_client_xref doesn't have any columns so the error is coherent with the db structure but I do not know why that table is empty.

Any hint to solve the problem?