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Hi all,
I am still stuck on this...
I am selling a digital product, a PDF, through Quick2Cart. Customers go through the entire process and pay through PayPal. That's all fine.
However, many have complained that they have not received any details to download the PDF. I presume that the system emails them with a URL, but nothing is happening. The email server works fine.
How should the customer receive the PDF and where am I going wrong?
Thanks in advance,
Paul
I am still stuck on this...
I am selling a digital product, a PDF, through Quick2Cart. Customers go through the entire process and pay through PayPal. That's all fine.
However, many have complained that they have not received any details to download the PDF. I presume that the system emails them with a URL, but nothing is happening. The email server works fine.
How should the customer receive the PDF and where am I going wrong?
Thanks in advance,
Paul